The AWS Support App in Slack aims to reduce case resolution times by improving transparency and collaboration among your teams and AWS Support.
Why should I start using the AWS Support App in Slack? To help you get started with the AWS Support App in Slack, we've compiled answers to the ten most commonly-asked questions from customers. Use the AWS Support App to manage cases, search previous solutions, request service quota increases, and request a live chat session with AWS Support agents and members from your team directly from your Slack channel. Customers with Business Support, Enterprise On-Ramp, and Enterprise Support plans can now use the AWS Support App to collaborate with AWS support agents on cases through Slack.
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